Privacy Policy

LUV Agriculture, a division of Luv Beverage ("LUV," "we," "us"), operates luvagriculture.com. This policy explains what information we collect through this website, how we use it, and the choices you have. This site is intended for growers, retailers, landscape professionals, and gardeners exploring our products, and for wholesale, bulk, and feedstock-supply inquiries.

Information we collect

• Inquiry form submissions. When you submit a wholesale inquiry, we collect the information you provide: your name, business name, email address, optional phone number, location, and the business details relevant to your inquiry (for example, products of interest, formats, volumes, timelines, or material you have to supply).
• Business communications. If you correspond with us by email, we retain those communications. Our email is operated on Microsoft 365.
• Technical data. Our hosting and security providers process technical information such as IP addresses and request metadata to serve the site and protect it from abuse.

Our forms do not currently accept file uploads. Please do not include trade secrets or other highly sensitive information in an inquiry. If your project requires sharing that material, request a confidentiality agreement first and we will arrange a secure exchange.

How we use your information

• To respond to, evaluate, and manage your inquiry;
• To communicate with you about a potential or ongoing business relationship;
• To operate, secure, and improve this website;
• To comply with legal obligations.

Automated processing and human review

Inquiries submitted through this site are received and managed in our business operations platform. We may use automated tools to classify inquiries, route requests, prepare response drafts, and support our team. Material business decisions and commitments remain subject to human review.

Cookies and analytics

This site does not use advertising or cross-site tracking cookies. We use Cloudflare Turnstile to protect our forms from automated abuse; it may set strictly functional cookies or use similar techniques solely for that security purpose. If we adopt website analytics, we favor cookieless, privacy-preserving measurement and will update this policy accordingly.

Service providers

We share information only with providers who help us operate, under appropriate obligations:

• Cloudflare: website hosting, content delivery, and bot protection;
• Microsoft 365: email and business communications;
• Our business operations platform: inquiry intake, classification, routing, and workflow management.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We may disclose information if required by law or to protect our rights, safety, or property.

Retention

Inquiry records are retained for up to 24 months after the last activity on the inquiry, after which they are deleted or anonymized, unless a business relationship has been established or a longer period is required by law.

Security

We use encryption in transit (TLS), access controls, and secrets management to protect the systems that handle your information. No method of transmission or storage is perfectly secure, but we work to protect the information entrusted to us.

Your rights and choices

You may request access to, correction of, or deletion of the personal information we hold about you by emailing contact@luvbeverage.com. Depending on where you live, including under certain U.S. state privacy laws, you may have additional rights, such as the right to know what personal information we process, to correct or delete it, and to not receive discriminatory treatment for exercising those rights. We honor applicable rights requests regardless of your state of residence.

Children

This site is not directed to children under 16. We do not knowingly collect information from children.

Changes to this policy

We may update this policy as our practices evolve. The effective date above reflects the latest revision; material changes will be noted on this page.

Contact

Questions about this policy or your information: contact@luvbeverage.com.